Airlines & Ground Handlers

Eagle Aviation works with over 120 Airlines and Ground Handling Agents across 33 Airports in the UK and Ireland, providing an economical and quality Baggage Repatriation Product, each agreement tailored to the individual requirements of each Airline or Ground Handling Agent we work with. Our Company is proud to be accredited with ISO 9001, ISO 14001 compliance certificates.

We offer UK wide same day and next day distribution, international express and economy shipping as well as fulfilment orders, storage and bulk internal distributions.

Baggage Repatriation

Premium Service Recovery

Eagle Aviation specialise in Baggage and Cargo Repatriation. Our systems are fully integrated with SITA WorldTracer and FLY for the processing and tracking of AHL, OHD, DPR files. From first trace to Proof of Delivery, our systems ensure that all Airlines and Ground Handling Agents have full, live traceability of all luggage within the Eagle Aviation network. We have invested heavily in technology as well as vehicles, staff training and premises to ensure that we provide the best possible service to our Airline customers.

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Repatriation Services

Terminal Operations

Eagle Aviation holds the relevant Landside or Airside Security Clearances for both our personnel and vehicles to ensure that luggage and cargo for repatriation is cleared from the Terminal Building with as little disruption to Ground Handling Agents as possible. Eagle Aviation will clear luggage through security and customs on behalf of the Airline.

Repatriation Services

Our Baggage Repatriation Network operates 24 hours a day, 7 days a week. Eagle Aviation offer standard Express, Same Day and Overnight Repatriation Services as well as a range of bespoke services to match each Airlines requirements, budget and flight timetables.

Firearms and Dangerous Goods

We are able to transport Firearms and Dangerous Goods across the UK, Ireland and Europe.

Contract Management

Bespoke Reporting & Contract Management

Our reporting functions can monitor every stage of the Repatriation process on behalf of our Airline customers, from Rushes (FWD, FOH, FAH, FLZ) to the final mile of delivery, analysis on Baggage Delivery Orders (BDOs), Fault Stations, Budget Management and more!

LZ Stores

Eagle Aviation have LZ Store Functions at Heathrow, Gatwick, Manchester, Newcastle, Glasgow, Edinburgh and Aberdeen Airports. We offer a range of services and schedules within this to make on hand luggage as simple as possible.

Ground Handling Agent Integration

Eagle Aviation has bespoke systems and hardware that we can provide your Ground Handling Agents to make the repatriation process as quick as possible. This incudes direct telephone lines to their local office, baggage label printers, integrated IT software to allow for maximum traceability and a seamless passenger experience.

No Need To Phone Us

Once your missing baggage is located, we will pick it up at location and contact you to arrange a delivery slot to bring your bag to you.

Online baggage tracker will keep you up to date on what stage your bag is at.

Baggage Online Tracker

Please utilise the online tracking facilities on our website for live information on the status of your baggage.
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Our Airline Customers include...

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